We recognize this as a “first world” story, and likely a “supply-chain” tale. We ordered a white fridge and dishwasher at Home Depot on June 15 to arrive July 15. A few days later, our existing refrigerator died. Anticipating the imminent arrival of the new fridge, we bought ice daily to keep the cat’s insulin and our milk in a cooler during a hot spell.
Several days
before the anticipated delivery, they advised us the fridge was back ordered
until mid-September and the dishwasher slightly delayed. The dishwasher installer
called us on the appointed day and said he was running late. We said “No
problem! Nothing here to install.” They don’t co-ordinate installation with
delivery. They don't even know who the other party is. Very Spy vs. Spy. The dishwasher arrived the
following day. Rescheduling installation took several weeks of phone tag. I lived dishwasher-free for 50 years. Not serious now - except for a bruise or two tripping
over the new dishwasher sitting in the middle of our tiny kitchen.
It would be cheaper and less stressful to buy a mini-fridge than to buy ice
every day out there in the lockdown world. It’s tiny freezer quickly displayed inadequacy.
Could we chip out enough ice for a gin
and tonic - maybe one or two a week. Hardly. Last month on a balmy summer's eve we took to the ferry to Halifax we went for our first restaurant meal
since Mar 2020 at The Highwayman and ordered a flight of gin and tonics.They were wonderful.
On September
3 came a heavily accented and crackly phone call. I almost hung up thinking it yet another
Amazon Prime hoax - until I managed to decipher “gee” as “General Electric.” The
agent told me the fridge was back-ordered until Nov 15. I pity the people in
these thankless jobs, but thanked her when I got over the shock.
Grasping that there might not be a white fridge left in the universe, Ron Quixote drove to Home Depot, ordered another fridge, negotiated with the pleasant, helpful clerk a discount for “inconvenience” equal to the cost of the mini-fridge, and cancelled the first one. He settled for stainless and was told delivery would be Sep 15. It was delivered about a week after the expected date. It does not quite fit the space. It sticks 6” out into the kitchen from its niche. I‘ve never had “A Fridge of My Dreams” on my Bucket List anyway. “We’ll cover the glare with fridge magnets,” said Ron, and did.
Now to get
it registered! My first incomplete glance at the warranty card said it could be
registered by scanning the code, but the code space was blank. OK – I tried on-line.
I had to create an account which took more than a few tries. I thought I
had been recognized as being in Canada. When that
was finally successful, I entered the serial #
all good
Next I
entered the Model # and got this “Model not found” message
I clicked the link for “How to find the model #” and got a “404 Page not Found”
Re-examining the paperwork, I realized there was a separate card for Canadian consumers - no option for on-line. I had spent 10 or 15 minutes on a hopeless cause – not for the first tiime in my life. I ‘minds the bitterness of offers on the cereal boxes of my childhood being “void outside the U.S.A. and it’s possessions.” No plastic Thunderbird models or grow your own Sea Monkeys for you Canucks! I filled in the card, put it in an envelope to mail it to the Mississauga. I don’t like sending postcards with personal information through the mail. Such paranoia is beyond naive, of course. I listened to part of the 2020 Massey Lecture series on CBC by "Reset: Reclaiming the Internet for Civil Society" by Ron Diebert. I learned that ALL our devices, including refrigerators, are collecting data on us. After four episodes I got so depressed, I had to retreat to those Nordic Noir detective shows like "Bordertown" and "Trapped" for escape.
Life is threatened daily by hurricanes, volcanoes, global warming, species extinction, tyrants, extremists and people off their meds..The loss of many near and dear ones grows exponentially. Isn’t it a comfort to know we will be soon be outed by our refrigerator as consumers of strange pickled things?





